NinjaOne is seeking a Manager, Channel Sales to lead and scale their Channel Account Manager team across North America. This role involves driving revenue through the channel, developing the team, and building the operational foundation for the partner business to grow at scale.
Responsibilities:
- Lead, coach, and develop a team of Channel Account Managers and SDRs across North America — owning performance management, pipeline reviews, deal escalations, and career development
- Own the North America channel revenue number — your team's quota rolls up to you, spanning new business and expansion (cross-sell and upsell) across a diverse portfolio of partners
- Drive day-to-day channel operations: territory routing, deal-specific problem solving, AE-partner coordination, and partner escalations that currently land on the VP's desk
- Partner closely with Account Executives to maximize channel-sourced pipeline — AEs at NinjaOne self-source pipeline through the channel, and this leader ensures that motion runs smoothly and at scale
- Build and execute partner business plans with top-tier partners, setting clear KPIs, milestones, and accountability at the rep and partner level
- Run structured pipeline reviews, forecasting cadences, and performance reporting — giving NinjaOne channel leadership accurate, reliable visibility into the business
- Work with channel marketing on co-branded demand generation, MDF utilization, events, and campaigns that drive measurable partner-sourced pipeline
- Drive partner enablement across the portfolio — ensuring partners understand NinjaOne's value prop, are certified where relevant, and have what they need to win deals
- Identify and act on growth opportunities within the existing partner base, including new geo coverage, vertical expansion, and deeper partner activation
- Represent the channel internally — bringing partner insights, competitive intelligence, and field feedback into NinjaOne's go-to-market strategy and product roadmap conversations
- Other duties as needed