Entry Level - Customer Service

American Income Life Insurance Company is expanding its team as the organization grows across multiple regions. This role involves providing support to clients seeking information about supplemental benefit options and guiding them through the process in a professional manner.

Responsibilities:

• Communicate with clients to review available benefit programs
• Explain coverage options in a simple and easy-to-understand manner
• Answer questions and provide accurate information
• Keep up with program updates and internal processes
• Assist clients with reviewing options that may better fit their needs
• Maintain a positive and professional client experience

Requirements:

• Strong communication and listening skills
• Ability to stay organized and manage several tasks at once
• Professional attitude and willingness to learn
• Comfortable working with clients by phone or video
• Self-motivated and able to work independently
• Previous customer service or sales experience is an asset, but not required