Customer Service / Customer Loyalty Keynote/Guest Speaker | Marketing And SERVQUAL Customer Service [ESC1Q151]

ProSidian Consulting is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions. They are seeking a Customer Service / Customer Loyalty Keynote/Guest Speaker to provide expert-led speaking engagements that empower audiences through impactful communication.

Responsibilities:

• Provides targeted content and insights tailored to Customer Service / Customer Loyalty Topic Areas while collaborating with a Speakers Bureau (Keynote/Guest) as part of a General/Other Functional Area / Swim Lane / Category Discipline/Category with the objective(s) of engaging audiences through expert knowledge, real-world experience, or motivational storytelling
• Delivers value by educating, inspiring, and energizing event participants
• Often aligned with the event theme or goals to reinforce key messages
• Customer Service / Customer Loyalty speakers specialize in delivering compelling insights, stories, or strategies within their area of expertise
• They engage audiences through education, motivation, and actionable guidance rooted in their field
• Champions an organization's mission by providing expertise, insights, or humor that drives thought, action, and cultural relevance across audiences
• Craft and deliver tailored keynote presentations that communicate complex ideas with clarity and purpose; align content with audience needs and event themes

Requirements:

• Current or previous role aligned with General/Other activities driving qualifications as a Customer Service / Customer Loyalty Keynote Speaker
• Demonstrated subject-matter expertise and public speaking experience; ability to engage diverse audiences with authenticity and impact
• Primarily focused on Professional and Management Development Training initiatives and aligned with Speakers Bureau (Keynote/Guest Speaker) activities Marketing And SERVQUAL Customer Service Functional Area Activities
• Public speaking, storytelling, adaptability, audience engagement, content development, time management
• Cultural sensitivity, emotional intelligence, professionalism, situational awareness, innovation, and thought leadership
• Understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary
• Commitment to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
• Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
• Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
• Willingness to constantly learn, share, and grow and to view the world as their classroom
• Bachelor's degree preferred; equivalent practical, professional, or lived experience in relevant subject area accepted