Entry-Level WFH Customer Service Representative

American Income Life is a mission-driven organization in the life insurance industry, seeking motivated individuals for a fully remote Customer Service Representative role. The position focuses on building long-term client relationships, educating clients on benefits, and supporting them through enrollment processes while working independently in a collaborative remote environment.

Responsibilities:

• Communicate with clients through phone and Zoom consultations
• Build strong, long-term client relationships through professional communication and follow-up
• Educate clients on available benefits and coverage options
• Assist clients through enrollment and support processes
• Participate in virtual workshops, training sessions, and leadership development programs
• Manage responsibilities independently while contributing to a collaborative remote team environment

Requirements:

• Strong written and verbal communication skills
• Positive attitude, professionalism, and attention to detail
• Reliability, accountability, and strong work ethic
• Sound judgment and practical problem-solving abilities
• Ability to work independently while collaborating remotely
• Self-motivation and ownership of responsibilities and results
• Desire to learn, grow, and develop professionally
• No prior industry experience is required