Product Manager - Business Transformation

UL Solutions is a global leader in applied safety science, and they are seeking a Product Manager for Business Transformation to support strategic initiatives across various domains. This role involves partnering with stakeholders to enhance processes, modernize technology capabilities, and drive business transformation programs.

Responsibilities:

• Support execution of complex business transformation initiatives involving process improvement, operating model design, technology implementation, and data standardization
• Maintain integrated plans, milestones, dependencies, and deliverables across multiple teams
• Track progress, risks, and issues; drive resolution through structured escalation
• Coordinate interdependencies across related initiatives (upstream and downstream systems)
• Support development and refinement of functional and non-functional requirements
• Facilitate working sessions with SMEs to decompose current-state processes and define target-state workflows
• Ensure alignment between business requirements and technical design
• Track delivery of key artifacts (process models, data definitions, system requirements)
• Assist in defining and documenting standardized business processes, operating models, workflows, and control frameworks across business functions
• Support implementation of workflow controls, business rules, data standards, and process governance mechanisms that improve consistency, quality, and compliance
• Help drive consistency across organizations while balancing local business requirements and operational constraints
• Support program governance structures, including status reporting, decision tracking, and RAID management
• Prepare materials for leadership reviews and stakeholder communication
• Ensure adherence to defined governance processes and standards
• Coordinate across business operations, engineering, technology, quality, compliance, and other stakeholder groups
• Manage communications, meeting cadence, and follow-ups across distributed teams
• Support alignment and decision-making across competing priorities
• Assist with migration planning, cutover coordination, and adoption activities
• Support development of training materials and rollout strategies
• Track adoption metrics and implementation progress

Requirements:

• University Degree (equivalent to Bachelor's degree) in Computer Science, Engineering, Business, or a related discipline
• ~10+ years relevant experience, including significant program/project coordination and delivery experience
• Experience supporting large, complex, cross-functional programs
• Background in process transformation, system implementation, or operations
• Experience coordinating across business and technology teams
• Exposure to laboratory operations, LIMS (e.g., LabWare), or sample workflows
• Experience supporting operational, engineering, laboratory, manufacturing, quality, or other process-driven business environment
• Experience with data standardization, workflow automation, or enterprise systems integration
• Strong program coordination and execution discipline
• Ability to manage multiple concurrent workstreams and dependencies
• Strong facilitation, documentation, and communication skills
• Structured problem-solving and attention to detail
• Ability to leverage GenAI tools to accelerate your work with a genuine curiosity about how these tools are reshaping business transformation
• SAFe/Agile training and/or certification is highly preferred