Product Delivery Manager

10Pearls is a global, purpose-driven AI-powered digital engineering partner helping businesses re-imagine, digitalize, and accelerate. As a Product Delivery Manager, you will serve as the project manager for client engagements, ensuring successful delivery of projects while nurturing long-lasting client relationships.

Responsibilities:

• Guide project meetings and other client engagements to meet customer expectations
• Communicate effectively with both large and small teams of internal and external project stakeholders to set and manage client expectations and timelines throughout the project
• Prepare and deliver frequent updates, maintain positive customer relationships, and ensure a positive customer journey
• Prepare status updates with key milestones and deliverables, next steps, risks, and project timeline
• Manage timeline and scope ensuring customer expectations are met
• Communicate difficult/sensitive information tactfully and resolve or escalate issues in a timely fashion
• Understand and validate the details of deliverables as provided by project resources
• Lead daily, weekly, and monthly internal meetings with team members and internal stakeholders
• Perform resource allocations and workload assignments according to delivery requirements
• Communicate effectively with large and small project teams consisting of both technical and non-technical project stakeholders to set and manage client expectations and timelines throughout the project
• Provide transparency to senior leadership and work with design, development, information security, and other product management teams
• Develop product roadmap with external stakeholders
• Manage product development using software development best practices
• Gather requirements and document user stories