Nationwide is a Fortune 100 insurance and financial services company whose Technology team enables innovation and secure technology adoption. The Specialist, Cybersecurity (Agentic Solutions Engineer) builds and operates secure, reliable platform capabilities for agentic AI solutions in Cyber Security Operations, including cloud environments, deployment pipelines, runtime controls, identity, observability, incident response, and recovery. The role also supports cyber defense activities such as detection engineering, vulnerability management, threat hunting, and security event automation.

Responsibilities:

Builds and operates the secure platform foundation that hosts agentic solutions in production for the Cyber Security Operations Center
Owns environments, deployment automation, runtime controls, identity and access patterns, observability, operational readiness, and service reliability
Partners closely with agentic solution engineers to provide reusable platform capabilities and to ensure agentic services canbe deployed, monitored, governed, and recovered safely at enterprise scale
Provision and maintain secure, repeatable runtime environments for agentic solutions
Own deployment pipelines, release guardrails, and artifact promotion practices
Implement and operate observability, alerting, health checks, and operational dashboards
Enforce identity, access, policy, and runtime security controls
Support feature flagging, kill-switch patterns, rollback, and safe recovery mechanisms
Monitor cost, performance, reliability, and capacity for production services
Lead incident response for platform or runtime issues and partner on joint triage for solution issues
Continuously improve platform standards, reusable capabilities, and operational maturity
Responds to cyber incidents using industry recognized methodology, e.g., PICERL (Preparation, Identification, Containment, Eradication, Recovery and Lessons Learned)
Creates uplift of cyber security detection and alerts for ongoing prevention of threats
Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities
Implements automation and orchestration for the enrichment and handling of cyber security events
Supports vulnerability management via tools and processes and proactively identify vulnerabilities in the environment
Assists in the planning and execution of team activities to enrich detection and prevention controls
Participates in proactive cyber activity (purple teaming, threat hunting, red teaming, etc.) and expands awareness across all aspects of the MITRE ATT&CK framework
Identifies critical log sources and system events used for creation and tuning of cyber security detections
Maintains awareness of the cyber threat landscape to assist with the evaluation, enrichment and dissemination for action to protect Nationwide members and environment
May perform other responsibilities as assigned

Requirements:

Strong cloud and platform engineering skills
Experience with infrastructure as code (AWS CDK), CI/CD (GitHub Actions/Harness NextGen), artifact management, and runtime hosting
Strong knowledge of identity, access control, secrets handling, and service-to-service security
Experience with observability stacks including logs, metrics, traces, and alerting
Experience with release controls, rollback patterns, and incident response
Working knowledge of container/image lifecycle, policy enforcement, and software supply chain security
Familiarity with AI/agent workloads, especially their runtime, cost, and monitoring concerns
Ability to standardize platform patterns that can be reused across multiple solutions
Excellent verbal and written communication skills
Security Operations experience preferred
Undergraduate studies in cyber security, management information systems, engineering, math, computer science, data analytics or comparable experience and education strongly preferred
At least three years of experience in technology
Experience in working with operating systems, networking, desktop support, application development, end point security, database management or information security
Successful candidates will have experience configuring and using Windows and Linux/Unix operating systems
Action oriented and ability to make decisions and recommendations
Aptitude to build partnerships, understand business processes, and set priorities
Solid communication skills
Graduate studies in cyber security, computer science or a related field are a plus
Preferred certifications include: Certified Information Systems Security Professional (CISSP), Cisco Certified Network Associate (CCNA), Certified Ethical Hacker (CEH), GIAC Certified Intrusion Handler (GCIH), Digital Forensics Investigation: EnCase Certified Examiner (EnCE) certification, GIAC Strategic Planning Policy and Leadership (GSTRT), GIAC Security Expert (GSE), Certified Cloud Security Professional (CCSP), AWS Certified Cloud Practitioner, AZ500
Insurance and/or financial services industry knowledge a plus

Sr. Solutions Engineer

About this role