Marketing Keynote/Guest Speaker | Marketing And SERVQUAL Customer Service [ESC1Q153]

ProSidian Consulting is a management and operations consulting firm providing tailored solutions across risk management, compliance, business processes, IT effectiveness, energy and sustainability, and talent management. The Marketing Keynote/Guest Speaker will deliver engaging, customized presentations on marketing and SERVQUAL customer service topics, facilitate audience interaction, and collaborate with event teams to support education and academia sector clients.

Responsibilities:

• Deliver impactful, purpose-driven marketing speaker sessions that engage, inform, and inspire diverse audiences. Marketing is the practice of promoting products, services, or ideas through strategic communication, branding, and audience engagement. It encompasses market research, digital campaigns, storytelling, and consumer psychology. Effective marketing drives awareness, value perception, and revenue growth
• Design and deliver presentations, customize content, engage with audience Q&A, and represent core themes aligned with marketing subject matter topics and themes
• Contribute to speaker bureau knowledge base and mentoring junior speakers
• Collaborate with event teams to align messaging and logistics for optimal audience impact

Requirements:

• Bachelor's degree minimum
• Bachelor's degree or equivalent experience in relevant field across the Marketing And SERVQUAL Customer Service Functional Area / Swim Lane / Category Discipline providing targeted content and insights tailored to Marketing And SERVQUAL Customer Service Topic Areas while collaborating with a Speakers Bureau (Keynote/Guest) as part of a General/Other Functional Area / Swim Lane / Category Discipline/Category with the objective(s) of engaging audiences through expert knowledge, real-world experience, or motivational storytelling
• Ability to deliver value by educating, inspiring, and energizing event participants, often aligned with the event theme or goals to reinforce key messages
• Expertise in delivering compelling insights, stories, or strategies within their respective areas of expertise
• Ability to engage audiences through education, motivation, and actionable guidance rooted in their field
• Public speaking, storytelling, audience engagement, adaptability
• Emotional intelligence, strategic communication, cultural competence
• • Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader
• • Leadership – ability to guide and lead colleagues on projects and initiatives
• • Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people
• • Communication – ability to effectively communicate to stakeholders of all levels orally and in writing
• • Motivation – persistent in pursuit of quality and optimal client and company solutions
• • Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• • Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
• • Organization – ability to manage projects and activity, and prioritize tasks
• • Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office.  The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary
• Recognized subject matter expertise, excellent communication, and proven engagement outcomes
• advanced degree preferred depending on topic area
• 5–10 years of relevant speaking, industry, or subject experience