Senior Manager, Marketing Operations

Flosum is a Salesforce-native DevOps, security, and data resilience platform built for enterprise teams. They are seeking a Senior Manager of Marketing Operations to own the architecture of their marketing operations tech stack and ensure seamless integration and functionality across systems. This role involves diagnosing issues, managing the lead lifecycle, and executing campaign operations while collaborating with various teams to align processes and data.

Responsibilities:

• Own the architecture of our marketing operations tech stack — Salesforce, Marketo, Outreach, Warmly, Qualified, and more — and understand exactly how each piece connects to and depends on the others
• Diagnose and fix issues fast: lead routing breaks, sync failures, campaign errors, data issues — the kind of problems that stall a revenue team if they sit too long
• Take a rough idea or a single line of direction from leadership and turn it into a finished, working result — without needing to check in at every step along the way
• Own the full lead lifecycle: scoring, routing, and the handoff between marketing and sales
• Build and run campaign operations in Marketo, from setup through execution, with reporting the rest of the business can actually trust
• Partner with Sales, RevOps, and other stakeholder teams to align process, data, and systems across the business
• Take new tools and initiatives from zero to fully live — evaluate, build, document, and launch with minimal oversight
• Keep systems clean and well-documented so the stack scales instead of turning into a black box
• Run multiple live projects at once without letting the details slip
• Bring a point of view on what great marketing operations looks like — and put it into practice as the blueprint for how our systems, processes, and team should run

Requirements:

• 3-5 years of experience in revenue operations or marketing operations, ideally supporting a B2B go-to-market organization - preferably SaaS
• Hands-on experience with Salesforce, along with Marketo or Pardot
• A systems thinker. You instinctively map out how tools connect and depend on each other — and that mental model is exactly what lets you troubleshoot in minutes instead of days
• A true self-starter. Handed a rough idea, you don't come back with questions about step one — you come back with a finished solution
• Unfazed by ambiguity. You bring your own structure and momentum to projects that don't have a defined playbook
• Relentlessly diligent and detail-oriented — nothing slips through the cracks on your watch
• A natural multitasker who can hold several things in motion at once without losing quality
• A sharp, credible communicator who stakeholders across the business trust and want to work with
• Familiarity with sales engagement and pipeline tools such as Outreach, Warmly, or Qualified is a strong plus
• Comfort with Figma or similar tools is a plus
• A track record of mapping, documenting, or untangling how a marketing tech stack fits together — bonus points if you've built that kind of documentation from scratch