When you work at Porters Neck Village, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

Porters Neck Village is recruiting for a hospitality focused Director of Home Care to join our team!

The Director of Home Care oversees the private duty services agency in the community. The Director initiates, implements, and evaluates goals and objectives for quality private duty services which meet and promote the standards of excellence and quality, and contributes to the total organization.

The successful candidate will be responsible for building a high-performing healthcare team who will provide best-in-class home health services to the community. Leading, coaching and developing the team as they continuously improve the services provided and underlying processes to ensure excellent outcomes.

Education and Experience

Degree requirements: Bachelor's Degree or the equivalent combination of education and work experience

Certifications, Licenses or Registrations required, if any: NC RN/LPN highly preferred but not required. Current AHA CPR certification required.

Minimum years of career experience to qualify for role: 3

Total years of career experience to be fully proficient: 5

Skills, Knowledge and Abilities

The minimum skills and/or competencies required to be successful in the position are listed below.

Three years of management experience in a private duty or related organization preferred
Has excellent observation and communication skills.
Is self-directed with the ability to work with little supervision.
Is flexible and cooperative in fulfilling obligations.

Technology

Working knowledge of Microsoft Office Suite with ability to create a document or simple spreadsheet.
Ability to learn relevant business system tools

Business

Attention to detail in composing, keying, and proofing professional business materials
Customer oriented with ability to listen to and anticipate needs of the customer
Exceptional communications and organizational skills

Other Behavioral Competencies

Adaptable with ability to switch tasks based on shifting priorities
Excellent written communication skills with ability to compose professional business communications via email, letter, and proposals.
Excellent verbal communication skills with ability to present professional demonstrations
Intuitive with ability to perceive others' feelings and motives quickly from subtle signals
Good listening skills with ability to receive information completely and understand what is being said
Interpersonal skills with ability to work well with all levels of the organization
Organized with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines
Quick study with ability to master a situation or learn new things with minimum direction or training
Judgment with ability to formulate opinions, compare and decide with good sense

Hospitality Focus and Promises:

The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises™ in all interactions with residents, fellow employees, and guests:

We greet you warmly, by name and with a smile.
We treat everyone with courteous respect.
We anticipate your needs and act accordingly.
We listen and respond enthusiastically in a timely manner.
We hold ourselves and one another accountable.
We make you feel important.
We embrace and value our differences.
We ask, “Is there anything else I can do for you?”
We maintain high levels of professionalism, both in conduct and appearance, at all times.
We pay attention to details.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer

Director of Home Care

Key skills

About this role