Aftermarket Account Manager - Fleet Sales Job Details | ZF Group

ZF Group is seeking an Aftermarket Account Manager focused on fleet sales for large commercial vehicle fleets. The role develops fleet customer relationships, identifies aftermarket parts opportunities, manages accounts, monitors market trends, and builds a sales pipeline to achieve annual targets.

Responsibilities:

• Prospect and develop leads by identifying and reaching out to prospective fleet customers in the refuse, vocational, and line haul markets
• Build relationships with fleets end-users by developing and maintaining strong, long-term relationships with key decision makers to understand their fleets’ needs and provide solutions to maximize the ZF footprint at the respective fleet
• Build relationships with customer fleet sales managers by developing and maintaining strong, long-term relationships with customer fleet teams to maximize the ZF footprint a the respective customers fleets
• Manage accounts by acting as the main point of contact for fleet customers, providing high levels or ongoing support and ensuring high levels of customer satisfaction throughout the entire sales/product life cycle process
• Stay updated on all industry trends, competitive offerings and customer needs to adapt sales strategies to maintain a competitive edge
• Develop and maintain a pipeline of fleet “wins” for ZF to support the annual sales target for the ZF CV Aftermarket group
• Work closely with our distribution sales team, customer fleet teams and OES Teams

Requirements:

• Bachelor's Degree required; or equivalent years of experience
• 5+ years experience in Fleet Sales
• Proven sales experience, particularly in CV fleet sales
• Strong understanding of fleet parts requirements and buying habits
• Excellent communication and negotiation skills with a fleet focused mindset
• Ability to analyze fleet customer needs and recommend solutions
• Self-motivated and driven to achieve fleet sales targets
• Proficiency in Salesforce CRM software and Microsoft Office Suite
• Ability to travel up to 75%