Go-to-Market Enablement Manager

vCluster Labs is a platform company focused on AI infrastructure and Kubernetes-native solutions for AI cloud providers. The Go-to-Market Enablement Manager will build and own the company’s first enablement function, developing technical learning paths, certifications, onboarding, and ongoing development programs. The role will enable customer engineering, sales, and SDR teams while partnering cross-functionally and measuring program impact.

Responsibilities:

• Building the enablement function from zero: You will design, launch, and own vCluster Labs' first enablement program: the learning paths, certifications, onboarding cohorts, and ongoing skill development for the entire go-to-market team. There is no playbook to inherit; you write it
• Deep technical enablement for customer engineering: You will own enablement for all customer engineering field roles: Customer Success Engineers, Solutions Engineers, Technical Account Managers, and AI Infrastructure Engineers. You won't build the technical content alone; you will extract it from engineering, product, and the field, then turn it into structured, repeatable programs
• Field and sales enablement: You will programatize enablement for sellers and SDRs targeting platform engineers, DevOps teams, and infrastructure buyers: product narrative, competitive positioning, and the technical fluency to hold the room with a technical audience
• Cross-functional content partnership: You will work with product and marketing to source, shape, and maintain enablement content, acting as an authoritative partner who brings ideas, not a coordinator who takes direction
• New-hire ramp: You will own structured onboarding cohorts for incoming field hires, compressing time-to-productivity for a team that is growing fast across the US, EMEA, and APAC
• Measuring what matters: You will define how enablement impact is measured (ramp time, certification completion, field confidence, win-rate influence) and ruthlessly prioritize programs that move those numbers

Requirements:

• Technical enablement leadership: You have led sales or field enablement for a product sold to DevOps, platform engineering, or infrastructure audiences
• You know what it takes to enable people who sell to engineers
• Technical literacy: You may not run Kubernetes hands-on, but you can sit with engineers, learn how the technology works, ask the right questions, and translate that depth into programs a field team can absorb
• Builder DNA: You have built enablement programs before, ideally as an early or first hire, and you are comfortable owning the function solo, without reports, for the foreseeable future
• Program and operational rigor: You bring the program management backbone (curricula, calendars, certifications, LMS/content systems) that turns good content into a durable system
• Partner posture: You act like a peer to sales, product, and engineering leadership: opinionated, proactive, and comfortable pushing back, not quietly taking notes in the back of the room
• Cloud native context: Direct experience enabling teams around Kubernetes, containers, or open-source infrastructure products
• Technical roots: A background that started in a technical role (SE, support engineering, consulting) before moving into enablement
• Certification program design: You have built formal certification or accreditation paths for technical field roles
• Enablement tooling fluency: Hands-on experience standing up LMS, content management, and enablement analytics platforms