Senior Manager, Go-to-Market Recruiting

Zocdoc is a digital health marketplace that helps patients find and book healthcare services. The Senior Manager, Go-to-Market Recruiting will lead talent acquisition for Sales, Customer Experience, and related revenue operations teams, while advising senior leaders on workforce planning and talent strategy. The role also involves managing and developing recruiters, improving hiring processes, and using recruitment analytics to support business growth.

Responsibilities:

• Executive Partnership & Planning: Partnering directly with GTM leaders, RevOps, and Finance to build multi-quarter headcount forecasts, model capacity, and define profiles for revenue-generating and customer-facing teams
• Defending the Talent Bar: Building and refining competency-based evaluation frameworks, structured interview kits, and scorecard criteria to ensure every hire - from individual contributor AEs to Director-level leaders - raises team quality
• Team Leadership & Development: Coaching, mentoring, and managing a team of full-cycle recruiters. You’ll manage capacity, conduct performance development, and maintain a high-performing, inclusive team culture
• Operational Strategy & Model Optimization: Continually evaluating operational efficiency and recruiter workflows. You will assess when and how to evolve our team structure (such as evaluating a split between specialized sourcers and full-cycle recruiters) as hiring volume dictates
• Leadership Search Oversight: Guiding experienced recruiters on the team as they run high-visibility leadership searches (Manager through Senior Director levels) across Sales and CX, while serving as the primary liaison when partnering with external agency partners
• Data & Funnel Analytics: Tracking, analyzing, and presenting key recruitment metrics (pipeline velocity, conversion rates, source mix, and offer acceptance) to executive leadership to highlight successes and proactively eliminate bottlenecks

Requirements:

• 8+ years of total recruiting experience, with a focus on in-house talent acquisition supporting fast-paced Sales, Customer Experience (CX), Customer Success, or Revenue Operations teams
• 3+ years of direct people management experience, with a proven history of coaching, mentoring, and developing recruiters
• Demonstrated experience directly advising, partnering with, and constructively challenging C-Suite and senior executive stakeholders on headcount planning and hiring profiles
• Strong track record of leveraging ATS reporting (e.g., Greenhouse, Lever) and recruitment KPIs to forecast output, optimize funnels, and communicate actionable insights to leadership
• Deep familiarity with sales methodologies, compensation structures (OTEs, quotas, accelerators), and customer experience metrics
• Experience establishing structured, bias-reduced interview processes and candidate scorecard mechanics that raise the hiring bar