Sr. DevOps Engineer

Certara develops clinical trial data software and services. The Senior DevOps Engineer maintains and innovates within AWS infrastructure by automating deployments, managing CI/CD and monitoring systems, troubleshooting production issues, and supporting engineering environments.

Responsibilities:

• Writing Terraform code to build, deploy and manage AWS infrastructure
• Building and Managing CI/CD pipelines using CircleCI, Jenkins, GitHub Actions, etc
• Planning, building and deploying server monitoring, alarming and dashboards in InfluxDB/Grafana/CloudWatch
• Address, investigate and remediate production issues as needed (e.g. when alarms fire)
• Responding to alerts and service notifications sent via Slack and monitoring systems
• Log file analysis, troubleshooting and remediation
• Performing database and server migrations
• Assisting Engineering by managing development infrastructure, keeping testing environments up and running smoothly
• Scoping large scale projects and breaking down into well-organized epics, subtasks and stories
• Writing documentation, runbooks, Change Requests, and other similar operational documentation
• Investigating, troubleshooting, and resolving infrastructure related issues across all environments (development, staging, production). Stellar troubleshooting skills with the ability to spot issues before they become problems
• Communicating with internal customers, stakeholders, project management and other Certara employees and customers via written communication: email, tickets, wiki and presentations
• Demonstrating good judgement and a keen sense of responsibility. Ability to resolve technical ops problems as they arise
• Execution of Change Requests against production infrastructure
• Performing all the above fully remote; engineer must be able to manage their time across multiple projects and priorities while collaborating with remote colleagues via chat, email and video calls

Requirements:

• At least 4 years prior experience with Amazon Web services (AWS)
• Deep Knowledge of HTTP stacks (Apache/nginx/HAproxy, FastCGI, Java web applications)
• Solid understanding of networking concepts including UDP, TCP, network routing, CIDR / subnet notation, packet captures, firewall and overall network troubleshooting. Ability to design and troubleshoot global scale networks
• 4+ year's experience with DevOps automation tools
• 2+ year's experience developing using scripting languages such as Ruby, JavaScript, Python, Bash, Java, Groovy, PHP, Perl
• Experience with project management and workflow tools such as Agile, Jira, Scrum/Kanban, etc
• Time and project management skills, with the capability to prioritize and multitask as needed. Must have a proven track record of working autonomously in a self-managed/remote environment
• 5+ year's experience with Linux-based infrastructures, Linux/Unix administration, and Linux Systems
  (Alternatively, Windows based experience would be suitable)
• Ability to mentor more junior engineers. Must work well as a team member, be able to document work and train others so they can operate on projects after they are completed
• Analytical thinking, data driven decision making
• Must be able to remain calm and rational under pressure, I.E. in an outage situation
• Excellent written communication skills
• Past experience triaging outages, handling alerts of participating in an on-call rotation
• Prior experience working with Continuous Delivery/Continuous Integration (CI/CD) tooling
• Terraform strongly preferred
• Ruby/Javascript preferred
• 4+ year's experience with DevOps automation tools (Terraform strongly preferred)
• 2+ year's experience developing using scripting languages such as Ruby, JavaScript, Python, Bash, Java, Groovy, PHP, Perl. (Ruby/Javascript preferred)
• Experience with databases (PostgreSQL/SQL Server, Oracle/DynamoDB), a plus
• Knowledge of AWS Serverless applications (AWS Lambda), a plus
• Experience building web applications in HTML/CSS/JavaScript, a plus
• Prior experience with Grafana / InfluxDB, a plus