Software Product Management Lead, Military OneSource Website PN017

DecisionPoint Corporation is seeking an experienced Software Product Management Lead to oversee the Military OneSource public-facing website and its WordPress-based digital experience under the MODES III program. The role is responsible for product vision, roadmap strategy, Agile delivery, stakeholder leadership, technology modernization, cybersecurity, accessibility, quality, and operational readiness.

Responsibilities:

• Define and execute the product vision, strategy, outcomes, and roadmap for the Military OneSource website and supporting digital services
• Align product priorities with mission objectives, customer needs, contract requirements, technical feasibility, security, accessibility, and available resources
• Establish measurable product goals and use analytics, user feedback, service data, and operational insights to guide investment and continuous improvement
• Collaborate with government product owners, program leadership, communications and content teams, users, business analysts, UX designers, architects, cybersecurity personnel, developers, testers, and operations teams
• Translate mission needs and policy objectives into product requirements, epics, features, user stories, acceptance criteria, and release objectives
• Facilitate product discovery, roadmap reviews, demonstrations, governance discussions, and executive-level decision briefings
• Champion human-centered design and the needs of military Service Members and families across the product lifecycle
• Lead modernization, sustainment, and enhancement of a large-scale WordPress website, including content publishing, search, forms, integrations, themes, plugins, and reusable components
• Guide decisions involving WordPress core capabilities, Gutenberg/block editing, custom themes and plugins, headless or decoupled patterns, content APIs, and integration with enterprise services
• Partner with content owners to improve information architecture, content governance, findability, usability, performance, and publishing workflows
• Ensure digital experiences are responsive, reliable, accessible, and consistent across devices and browsers
• Own and prioritize the product backlog and ensure work is ready for planning, refinement, development, testing, release, and acceptance
• Lead product planning, sprint and increment objectives, release sequencing, dependency management, risk resolution, and stakeholder communications
• Balance new features, modernization, technical debt, defect remediation, cybersecurity findings, content needs, and operational support
• Validate delivered capabilities against acceptance criteria and mission outcomes, and coordinate user acceptance activities with government stakeholders
• Guide cross-functional teams delivering solutions using PHP, Python, Java, JavaScript/TypeScript, HTML5, CSS3, SQL, and related modern web technologies
• Evaluate when to use WordPress configuration, custom development, low-code/no-code platforms, AI-assisted or AI-generated applications, APIs, microservices, and cloud-native services
• Promote modular, maintainable, API-enabled solutions that reduce vendor lock-in and support future technology transitions
• Coordinate with architects and engineering leads on cloud hosting, containers, serverless services, managed databases, content delivery, observability, resilience, and integration patterns
• Integrate secure software development, privacy, records management, Section 508 accessibility, performance, availability, and operational support into product decisions and acceptance criteria
• Coordinate product priorities supporting RMF, NIST SP 800-53 controls, Zero Trust principles, vulnerability remediation, privacy requirements, and Authority to Operate activities
• Apply ITIL practices to incident, problem, change, release, service request, and continual improvement activities affecting the product
• Ensure documentation, training, knowledge transfer, release notes, and operational readiness are completed for product changes
• Must hold an active Secret clearance supported by a Tier 3 background investigation

Requirements:

• Must hold an active Secret clearance supported by a Tier 3 background investigation
• Bachelor's degree in Information Technology, Computer Science, Software Engineering, Information Systems, Business, Product Management, or a related discipline. Equivalent relevant experience may be considered when permitted by contract requirements
• Minimum 8 years of experience in software product management, product ownership, digital product delivery, or technology leadership
• Experience leading product vision, roadmaps, feature strategies, backlogs, releases, and user-focused requirements for enterprise web applications or digital services
• Demonstrated experience leading Agile, cross-functional product teams in complex federal, DoD, public-sector, healthcare, human services, or similarly regulated environments
• Experience managing or modernizing public-facing websites, content management systems, or high-volume digital service platforms
• Experience collaborating with government stakeholders and translating mission and policy needs into actionable software outcomes
• Strong functional and technical understanding of WordPress, including content management, themes, plugins, Gutenberg/block editing, integrations, APIs, publishing workflows, and platform sustainment
• Working knowledge of PHP, JavaScript/TypeScript, HTML5, CSS3, SQL, RESTful APIs, and relational databases such as MySQL or MariaDB
• Working knowledge of Python and Java, including how these technologies may support integrations, automation, data processing, services, and custom applications adjacent to WordPress
• Experience working with low-code/no-code application development platforms; experience with OutSystems, Microsoft Power Platform, Appian, Mendix, or similar platforms is desirable
• Understanding of AI-assisted development and AI-generated applications, including product governance, human review, data protection, testing, security, accessibility, and lifecycle considerations
• Familiarity with cloud-native services and architectures, including APIs, microservices, containers, serverless computing, managed databases, content delivery networks, observability, and CI/CD
• Strong understanding of Agile delivery, backlog management, sprint planning, release management, and end-to-end software development lifecycles
• Understanding of secure software design, DevSecOps, federal cybersecurity expectations, privacy, and Section 508 accessibility
• Working knowledge of ITIL practices supporting digital product operations
• Required: ITIL 4 Foundation
• Required: Certified Scrum Product Owner (CSPO) or comparable product owner certification
• Required: Security + or equivalent
• Strong communication, facilitation, negotiation, and stakeholder management skills
• Ability to translate mission needs into clear business, user, and technical requirements
• Excellent prioritization, decision-making, analytical, and problem-solving abilities
• Strong leadership skills for guiding cross-functional teams without relying solely on direct authority
• Ability to communicate effectively with senior government leaders, technical specialists, content owners, and end users
• High attention to detail, customer advocacy, sound judgment, and commitment to accessible, secure, user-centered digital services
• Experience with modern or complementary web frameworks and platforms such as React, Next.js, Vue.js, Angular, Node.js, Laravel, Drupal, or other PHP-based content management solutions
• Experience with headless WordPress, decoupled content architectures, WordPress REST API or GraphQL, WP-CLI, custom plugin development, and enterprise search
• Familiarity with AWS GovCloud, Microsoft Azure Government, cloud-native architectures, enterprise service integrations, and regulated IL4/IL5 environments
• Experience using Jira, Confluence, Azure DevOps, GitHub, GitLab, or similar product and engineering collaboration tools
• Experience applying human-centered design, usability research, web analytics, A/B testing, content strategy, and product performance measurement
• Experience supporting multilingual, high-availability, high-traffic, or public-sector digital services
• Preferred: PMI Agile Certified Practitioner (PMI-ACP), Project Management Professional (PMP), SAFe Product Owner/Product Manager, or additional product management certifications
• Preferred: WordPress, Cloud, Agile, accessibility, cybersecurity, or low-code platform certifications