Customer Service Representative - State Farm Agent Team Member

Ana Chavez Insurance Agency, a State Farm independent contractor agent, is hiring a Customer Service Representative to support its insurance business. The role focuses on creating positive customer experiences, resolving inquiries, coordinating with agent team members, and anticipating community members’ needs.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed
• Answer customer inquiries and requests
• Maintain accurate records of customer interactions

Requirements:

• Dedicated to customer service
• Strong communication and interpersonal skills
• Detail-oriented and able to multitask
• Previous customer service experience preferred