Outbound Sales Development Representative (MX/PK)

Applause is a SaaS startup focused on helping companies improve team performance and win more lifelong customers. The Outbound Sales Development Representative will generate qualified demos for Account Executives through outbound calls and emails, educate prospects about Applause software, and support trade show outreach.

Responsibilities:

• Focus 80%+ of your time on outbound calls and emails to engage SMB prospects
• Represent Applause with integrity, passion, professionalism, and a deep understanding of the product’s features and benefits
• Help cold prospects understand the value of Applause software, building awareness and interest
• Set qualified demos for interested SMB prospects to meet with AEs, facilitating pipeline growth
• Call trade show attendees, encourage booth visits, and follow up to nurture leads

Requirements:

• 1–2+ years of experience in outbound B2B SaaS sales, with a proven track record of meeting or exceeding SDR quotas
• Strong verbal and written communication skills, with the ability to engage SMB decision-makers effectively
• Familiarity with using sales CRMs (e.g., HubSpot or Salesforce) to manage prospecting and pipeline activities
• Comfortable making 200+ outbound calls per day in a fast-paced environment
• Strong organizational skills and the ability to balance high activity levels with effective follow-ups
• Proven ability to work in a remote environment with excellent time management
• a reliable internet connection
• Ability to work an 8-hour shift within the hours of 7 AM – 7 PM EST