Director, CRM Product Management

Instructure is hiring a Director, CRM Product Management to own Salesforce as a product and guide the roadmap for its CRM platform. The role leads a four-person team responsible for requirements, delivery, testing, and CRM data quality, while partnering with the CRM systems team that owns the build.

Responsibilities:

• You'll set the roadmap for Sales Cloud, Service Cloud, CPQ, and the third-party apps connected to them, working with directors, VPs, and executives to decide what gets built and why
• You'll lead a four-person team that refines and translates requirements, runs delivery and testing, and keeps CRM data clean
• You'll work hand in hand with the Director, CRM Systems, and their eight-person CRM administration, development, and engineering team, which owns the build