Regional Sales Account Manager - North America

ETL Systems is hiring a Regional Sales Account Manager to grow its commercial satellite communications business in the United States. The role develops strategic customer and partner relationships, manages sales opportunities from initial inquiry through contract award, and works across internal teams to deliver customer success and revenue growth.

Responsibilities:

• Develop and grow existing customer accounts while identifying new business opportunities within the commercial satellite communications market. Achieve and exceed sales and order intake targets through effective account planning, opportunity management, and customer engagement
• Build and maintain strong relationships with customers, channel partners, service providers, and systems integrators. Act as the primary point of contact, engaging with commercial, operational, technical, and executive stakeholders to understand business objectives and ensure long-term customer success
• Manage opportunities from initial inquiry through qualification, solution development, proposal submission, quotation, negotiation, contract award, and post-sale account support. Drive opportunities to closure while ensuring a positive customer experience throughout the sales lifecycle
• Position and sell RF products, services, and solutions through customer meetings, product demonstrations, technical discussions, site visits, and presentations. Work closely with internal subject matter experts to align customer requirements with company capabilities
• Support and strengthen relationships with channel partners, distributors, and strategic industry partners to maximize market reach and identify incremental revenue opportunities. Assist in developing new routes to market and expanding the company's presence within key commercial sectors
• Act as a professional ambassador for the company at customer meetings, industry events, trade shows, and conferences. Maintain regular customer contact through travel and face-to-face engagement to strengthen relationships and identify new business opportunities
• Work closely with Sales Administration, Engineering, Operations, and Marketing teams to ensure customer inquiries, quotations, proposals, and orders are managed accurately, efficiently, and professionally. Support successful project execution and customer satisfaction
• Maintain an accurate sales pipeline and provide regular updates on account activity, sales forecasts, market trends, competitive intelligence, and customer feedback. Support management in developing regional growth strategies and business plans
• Contribute to regional marketing activities, including trade shows, customer events, product promotions, and lead generation campaigns. Identify emerging opportunities and market trends within the commercial satellite communications sector
• Maintain accountability for customer retention, revenue growth, pipeline development, and achievement of assigned sales targets. Undertake additional responsibilities as required to support the continued success, growth, and profitability of the business

Requirements:

• We are seeking an experienced Account Manager to develop and manage strategic customer relationships across the commercial satellite communications market
• The successful candidate will leverage industry knowledge and a strong network across LEO, MEO, and GEO operators, service providers, ground infrastructure providers, and systems integrators to support customer success, identify growth opportunities, and build long-term partnerships that drive sustainable business growth
• exceptional people-to-people selling skills, strong commercial awareness, and the confidence to influence stakeholders at all levels
• They will be comfortable leading customer conversations, identifying business challenges, and positioning solutions that deliver tangible value
• the ability to leverage existing industry relationships, generate new opportunities, and manage complex sales processes from initial engagement through to contract award
• This role is ideally suited to an ambitious sales professional who combines strong relationship-building capabilities with the drive to grow business within the rapidly expanding satellite communications ecosystem spanning LEO, MEO, and GEO networks
• All roles require candidates to be BPSS compliant
• Unfortunately, we are unable to offer sponsorship for this role
• Experience within SATCOM, telecommunications, or technology sectors is highly desirable
• Experience selling into the LEO satellite communications sector
• Existing relationships with LEO operators, satellite service providers, ground station operators, teleports, systems integrators, or associated technology providers
• Strong network across the US SATCOM, space, defence, or telecommunications sectors
• Knowledge of RF distribution systems, satellite ground infrastructure, antenna systems, or SATCOM networks