Senior Director, Technology Product Management- Health Insurance Platforms & Underwriting - Remote

UnitedHealthcare is seeking a Senior Director of Technology Product Management to lead strategy, modernization, and transformation across its health insurance and underwriting platforms. The role will build and mature the product management organization, drive platform consolidation, and establish AI-enabled product development practices in partnership with technology and business leaders.

Responsibilities:

• Define and execute the product strategy, vision, and multiyear roadmap for a portfolio of health insurance and underwriting platforms
• Build and mature a formal product management organization, including its operating model, organizational structure, role clarity, talent development, and capability expansion
• Lead end-to-end platform strategy and modernization across insurance capabilities and workflows, including underwriting, enrollment, billing, servicing, and related operational processes
• Drive platform rationalization, consolidation, and modernization initiatives focused on simplification, scalability, operational efficiency, and customer outcomes
• Establish product management standards, operating rhythms, governance practices, and outcome-based performance measures
• Lead product portfolio planning, investment prioritization, and resource decisions based on organizational goals, customer needs, market insights, and measurable business value
• Partner with engineering, architecture, data, operations, and business leaders to deliver integrated products and platform capabilities at scale
• Establish and advance AI-enabled product development practices, including responsible AI adoption to improve workflows, decision-making, operational efficiency, and customer experiences
• Build and develop product leaders and teams through modern product management practices, organizational change, and outcome-based decision-making
• Apply customer, market, operational, and regulatory insights to product strategy, problem definition, roadmap development, and investment decisions
• Lead organizational change supporting new product operating models, modernization efforts, and cross-functional ways of working
• Foster a culture of innovation, accountability, continuous improvement, and customer-centered decision-making

Requirements:

• 10+ years of progressive product management experience, including building, scaling, or transforming product management organizations and developing product leaders
• 3+ years of experience leading modernization and transformation of complex enterprise platforms, including portfolio rationalization, platform consolidation, or large-scale operating model change
• Experience owning product strategy, roadmap prioritization, and investment decisions for a portfolio of products, platforms, or business capabilities
• Experience leading adoption of AI-enabled product development practices or AI-enabled products at scale
• Experience building or transforming product management operating models and leading teams through organizational change within large, matrixed organizations
• Experience leading cross-functional initiatives involving engineering, architecture, data, operations, and business leadership
• Experience using customer, market, operational, or regulatory insights to influence product strategy and investment decisions
• Experience leading products or platforms subject to regulatory, compliance, audit, or governance requirements
• MBA or advanced degree in business, technology, engineering, or a related field
• Experience leading product organizations within healthcare, health insurance, financial services, or another highly regulated industry
• Experience supporting underwriting, pricing, risk, enrollment, billing, claims, benefits administration, servicing, or other core insurance capabilities
• Experience leading large-scale platform modernization, cloud transformation, technology simplification, or legacy-system consolidation initiatives
• Experience leading product strategy across complex customer journeys and enterprise platforms, including AI-enabled capabilities and responsible AI practices