Senior Product Manager, Identity

Addigy provides SaaS for managing Apple devices, and is moving toward agentic endpoint management. The Senior Product Manager, Identity will own the Identity product surface end to end, from discovery and roadmap prioritization through launch, adoption, and partner relationships.

Responsibilities:

• Build and maintain a prioritized 12 month Identity roadmap across IdP integrations, sign-in, MFA, and device trust, with explicit bets and explicit kills
• Own Addigy’s integrations with Okta, Microsoft Entra ID, Google Workspace, JumpCloud, and others, including SCIM provisioning, group sync, and the joiner, mover, leaver lifecycle
• Create a repeatable, documented process for adding and certifying new IdP integrations
• Own Platform SSO, Managed Apple Accounts, account-driven enrollment, and Apple Business Manager federation, including day-one support for each macOS and iOS release
• Deliver SSO, MFA, phishing-resistant factors (passkeys, FIDO2, Touch ID), and recovery paths that do not generate help desk tickets
• Own device trust, multi-tenant Identity for MSPs, admin roles and permissions, and Identity for AI agents (with the CTO) through the MCP gateway
• Own positioning, tier placement, pricing input, launch, and Sales and Customer Success enablement for every Identity capability that ships
• Run the product-led growth motion for Identity: in-product opt-in, guided setup, activation metrics, and the path from trial to paid
• Manage IdP partner relationships, including roadmap alignment, certification, co-marketing, and escalations

Requirements:

• 6+ years of B2B SaaS product management, including 3+ years owning an Identity, access, or authentication product area
• Apple Identity shipped in production: at least one of Platform SSO, Managed Apple Accounts, Apple Business Manager federation, or the MDM protocol, with working knowledge of Apple MDM and declarative device management
• Working knowledge of SAML, OIDC, OAuth 2.0, SCIM, and FIDO2/WebAuthn, and how Okta, Microsoft Entra ID, Google Workspace, and JumpCloud implement them
• Experience shipping SSO, MFA, passwordless, or device-trust capabilities, and the ability to describe the failure modes customers hit in production
• Go-to-market range: has taken product to market with Sales and Marketing, owned packaging and pricing input, and run a PLG motion with activation and conversion results
• Daily use of AI for research synthesis, data analysis, PRD drafting, and prototyping, with a method and result you can show
• PRDs Engineering can build from without a meeting, and discovery that produces evidence rather than anecdotes
• You give credit, take feedback, and change your mind on evidence
• You do the work and chase the outcome. You build the demo, pull the data, and read the API docs yourself
• You ask why, go look, and bring back what you learned. You find the next use for AI before being told
• You talk to customers and partners every week, speak fluently with IT and security buyers, and report outcomes, not activity
• Time at an IdP (Okta, Microsoft, Google, JumpCloud, Ping, OneLogin), a device-trust vendor, or an MDM vendor such as Jamf, Iru (formerly Kandji), or Mosyle
• Experience with MSP multi-tenant products and partner-delegated administration
• Background as an IT admin, Identity engineer, or solutions engineer before moving to product
• Familiarity with SOC 2, ISO 27001, or similar frameworks, and what auditors ask about Identity controls
• Experience shipping an integration marketplace or partner certification program