Project Manager

Procede Software develops enterprise dealer management software for the heavy-duty truck and ancillary markets. The Project Manager coordinates cross-functional teams and manages multiple software product projects through release, ensuring milestones, communication, and delivery stay on track.

Responsibilities:

• Responsible for independently managing multiple, simultaneous projects working directly with and coordinating with Procede teams (Product, UI/UX, Development, QA, Deployment, Education, Sales, Marketing, etc.) with little to no supervision from management
• Manage all phases of the product release process for projects including responsibilities such as:
• Coordinating/leading meetings
• Delegating and overseeing deliverables assigned to resources
• Setting and adjusting expectations to ensure project and process continuity and timely delivery of projects
• Identifying potential issues, risks, and conflicts and devise contingency plans to address, resolve and/or escalate in a timely fashion
• Updating project details in project management tools
• Collaborate with project management team to continually review and establish best practices using the latest tools and techniques
• Keep informed and current on organization product offerings, integrations, and related components
• Responsible for communicating build updates and coordinating support requests as needed
• Facilitate internal communication and effective collaboration
• Work with product owners to handle backlogs and new requests
• Help teams implement changes effectively
• Support company’s continuous improvement initiatives by recommending process improvements, innovative technology and tools, and documentation updates (KBs, customer-facing guides, etc.)

Requirements:

• Knowledge of project management principles, practices, and tools related to product/software development
• Knowledge and experience with SCRUM/JIRA principles
• Skilled at managing multiple deadlines, keeping projects on task, and tactfully communicating scheduling changes, disruptions, and resetting expectations
• Advanced expertise to understand and communicate technical and functional business operations requests to both technical and non-technical users/clients
• Ability to work independently, take initiative, and to make critical decisions based on sound judgment but have an understanding to know when to escalate
• Ability to effectively collaborate with internal teams and clients
• Possess excellent organizational, time management, and follow through skills
• equivalent work experience may be considered
• 3-5 years of project management experience
• 2+ years of scrum/Jira experience
• 2+ years of experience in software or technical services industry in related role
• Bachelor's degree preferred
• Experience with Cloud platforms is a plus
• PMP certification a plus