Senior Project Manager

Volunteer Corporate Credit Union is hiring a Senior Project Manager to lead complex, cross-functional initiatives supporting strategic priorities, operational performance, technology modernization, and risk management. The role establishes project governance, coordinates resources across business functions, and delivers projects on schedule, within approved budgets, and in accordance with organizational standards and regulatory requirements.

Responsibilities:

• Lead high-impact projects from business case and charter through planning, execution, implementation, closeout, and benefits realization
• Develop project scope, deliverables, work plans, milestones, budgets, resource plans, and success criteria in collaboration with executive sponsors
• Manage competing priorities, interdependencies, and project risks across multiple concurrent initiatives
• Maintain an enterprise project portfolio and standardized planning, tracking, change-control, and reporting tools
• Partner with leadership to prioritize projects based on strategic alignment, organizational capacity, cost, business value, and risk
• Prepare executive dashboards, status reports, escalation recommendations, and steering committee materials
• Lead process improvements, business integrations, workflow redesign, automation, and operational transformation initiatives
• Coordinate across Finance, Operations, Information Technology, Human Resources, Compliance, Legal, and Risk Management
• Measure post-implementation outcomes, including cost savings, service improvements, cycle-time reductions, and control effectiveness
• Incorporate applicable regulatory expectations, internal controls, information security, third-party risk, and business continuity into project plans
• Coordinate appropriate approvals, testing, documentation, and procedural updates before implementations go live
• Support remediation initiatives related to internal audits, risk assessments, and regulatory examinations
• Coordinate systems implementations, software integrations, vendor projects, user acceptance testing, and organizational readiness
• Oversee vendor commitments, deliverables, statements of work, and project-related service expectations
• Monitor project budgets and resource requirements; analyze variances and recommend corrective action as needed
• Facilitate cross-functional work groups, executive reviews, and decision-making to remove roadblocks and resolve conflicts
• Create clear and timely communications for project sponsors, leaders, employees, and external stakeholders
• Coordinate training, business transition planning, adoption measures, and post-launch stabilization activities

Requirements:

• Bachelor's degree in Business Administration, Finance, Information Systems, Project Management, or a related field; equivalent relevant experience may be considered
• At least seven years of progressive project management experience, including three or more years leading complex, cross-functional initiatives
• Demonstrated success managing budgets, schedules, vendor relationships, and senior-level stakeholders across several concurrent projects
• Excellent organizational, analytical, problem-solving, facilitation, written communication, and executive presentation skills
• Executive presence with ability to influence at all levels of the organization
• Strong leadership, mentoring, and people development skills
• Excellent communication, facilitation, and stakeholder engagement
• Strategic thinking combined with operational execution
• Decision-making, analytical, and risk management acumen
• Experience in banking, financial services, financial technology, insurance, or another regulated environment
• PMP, Agile, Lean Six Sigma, change management, or similar recognized professional credential
• Familiarity with audit and compliance practices, third-party oversight, information security, and enterprise risk management
• Proficiency with Microsoft Project, Smartsheet, Jira, Excel, Power BI, or comparable project and reporting tools