Sales & Customer Service - Client Partner

Renovation Brands is hiring a Sales & Customer Service Client Partner for its Baseboarders brand. The role manages sales opportunities and customer service through project recommendations, quotes, follow-up, and communication across chat, phone, and email.

Responsibilities:

• Developing customer relationships through project recommendations, quotes and prompt follow-up of all sales opportunities
• Thinking outside of the box to help customers find solutions using our products for their project needs / unique requirements
• Meeting and exceeding monthly sales goals
• Processing high-level organizational skills for tracking tasks to completion
• Responding well while multi-tasking responsibilities
• Interacting professionally with our customer base via chat, phone, and email
• Communicating with the goal of assuring customers that their project is in good hands
• Effective communication with team members to ensure all customer needs are met

Requirements:

• highly organized and detail-oriented team player
• 2+ years of experience with renovation and/or construction project sales and customer service
• Excellent follow-up skills for assigned responsibilities are a must
• Proficiency in Excel, Word and NetSuite is required
• Being a self-motivated person striving to go the extra mile
• Ability to take full ownership of responsibilities with minimal supervision required
• College degree is preferred
• applicable experience will also be considered
• Shopify experience is a major plus