Account Manager, Mid-Market

Allego is seeking an Account Manager to support and grow customer relationships across industries and company sizes. The role develops customer strategies, drives renewals and account expansion, increases platform adoption, and partners with customers and internal teams to accelerate business and revenue growth.

Responsibilities:

• Driving weekly activity of sales calls to major accounts at all levels of the customer organization
• Ensuring predictable renewal of existing contracts and expand existing license and product footprint
• Increasing customer usage and dependency by extending our platform to new business areas
• Driving organic expansion through up-selling/cross-selling existing customers
• Working with management and Account Management team members on territory planning and execution plans
• Accurately managing an ongoing sales pipeline and forecasting process
• Working with Marketing to cultivate, nurture, and drive new business growth in your accounts
• Working closely with the Customer Success Adoption team to develop overall customer success, renewal, and expansion strategies

Requirements:

• 2 to 5 years of B2B sales, account management or customer success experience for a SaaS technology company
• Building and maintaining strong relationships with mid-sized clients (1,000 to 5,000 employees), acting as the primary point of contact
• Proven experience driving territory growth through up-selling and cross selling
• Experience delivering a consultative approach to solution selling
• Proven track record of selling and/or managing a multiple product suite
• Articulation of clear tactical plans for driving performance against strategy
• Self-motivated nature, driven, and ambitious; goal oriented, methodical and tenacious; ability to work independently in an entrepreneurial, start-up environment and collaborate intuitively with colleagues
• Excellent communication skills in writing, speaking, and listening
• Ability to meet deadlines and simultaneously manage multiple priorities
• Experience with Salesforce.com and related tools
• Solid understanding of social media tools and sales aids like LinkedIn Navigator and ZoomInfo
• Industry knowledge of our key markets (financial services, life sciences, technology, insurance)
• Experience selling revenue enablement, knowledge management, sales engagement, coaching, or learning technologies