About this role

Advise clients on all matters pertaining to multilingual communication
Manage client expectations and partner with the production team to provide clients with innovative solutions
Negotiate fees and provide quotes for clients and prospects
Maintain, develop, map, and penetrate existing clients’ organizations to gain in-depth understanding of their long-term goals
Regularly follow up on existing clients and prospects, and visit as appropriate
Actively pursue all new business leads and develop new business relationships

Bachelor's degree
Minimum of 2 years’ relevant language industry experience
Hands-on client management and/or business development experience preferred
Excellent English oral and written interpersonal and communication skills
Dynamic, creative self-starter who excels at problem solving and who has the tenacity and sustained commitment to achieve results
Flexible, goal-oriented team player
Embracing of cultural and multilingual diversity in the workplace and in the world
Customer-service and business development focused
Ability to multi-task with outstanding attention to detail
Strong computer skills
Knowledge of one or more languages, in addition to English, preferred

Account Manager

Key skills