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Customer Service Representative at Dalstrong Inc. | JobVerse
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Customer Service Representative
Dalstrong Inc.
Remote
Website
LinkedIn
Customer Service Representative
Canada
Full Time
5 hours ago
No Sponsorship
Apply Now
Key skills
Project Management
About this role
Role Overview
Assist customers about product inquiries/concerns.
Make sure that customers are delighted and satisfied with their customer service interaction.
Turn customers around in case they are dissatisfied with shipping/product delays.
Requirements
Fully fluent native English speaker.
Proven experience with Achieving Customer Service Excellence.
Experience working with Amazon within a customer service capacity.
Managerial or supervisor experience.
Hard-working, resourceful, self-motivated, detailed, and responsible.
Passionate about helping others and the company succeed.
Inventive and proactive in designing and implementing new processes to continually streamline the department and suggest new ideas on a regular basis.
Knowledgeable in MS Office, Google Sheets, Project Management tools.
Experience using Freshdesk (or similar) is a plus.
Willingness to work for a single employer exclusively.
Capacity to work additional hours if needed.
Benefits
Work/life balance.
Flexible time-off, holidays, sick days, and a fun remote start-up culture.
Free premium culinary products from our company.
Apply Now
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