Customer Service Representative, Energy & Residential Property
Croatia
Full Time
2 hours ago
No Sponsorship
About this role
Role Overview
Assist customers by phone, email, or chat with questions about billing, modern metering systems, and services.
Explain technical topics in clear, easy-to-understand language.
Process service requests, orders, and data changes quickly and reliably.
Find tailored solutions and ensure long-term customer satisfaction.
Requirements
Interest in energy, technology, or real estate.
Some initial experience in customer service or a strong desire to start a career in this area.
Very good German, both spoken and written; English skills are a plus.
Quick grasp, self-motivation, and reliability.
Confident PC skills.
A stable internet connection and a quiet home office workspace.
Benefits
Work where others vacation. Your office can be wherever you want to live and work: use our technologically advanced "Work from Anywhere" solution if you have a dedicated workspace and a fast internet connection.
We provide the necessary equipment for your daily work to ensure the best possible service for our customers from your workstation.
You will receive several weeks of paid training and guided onboarding before you begin your role.
Uncertain times require secure solutions: we offer a permanent (open-ended) employment contract.
From the application interview and telephone interviews to onboarding — everything is conducted virtually with us.
Support, fun, and much more — through our unique community approach! 🌈