Develop strong executive relationships and a deep understanding of your commercial clients’ businesses in order to identify opportunities for growth and expansion.
Conduct thorough needs analysis to align customer pain points with the Motive solution.
Perform compelling product demos tailored to the unique needs of your commercial accounts.
Collaborate with cross-functional teams—customer success, support, product specialists, sales engineers, analytics, and more—to optimize growth opportunities for your customers.
Manage contract renewals and minimize churn, ensuring maximum revenue retention through proactive communication and strategic account planning.
Proactively resolve issues by identifying root causes, determining the best course of action, and implementing solutions.
Strategically plan to meet and exceed sales goals and revenue quotas.
Deepen your understanding of the Motive platform and market trends to provide consultative insight to customers and internal teams.

Bachelor’s Degree (preferably an overseas degree from US/UK/Canada) and/or in-depth exposure to US/Canada/UK B2B customers.
4+ years of relevant or transferable work experience (post a higher education degree).
Demonstrated success in an end-to-end sales or account management environment, including complex deal management.
Effective leadership or influencing skills with the capacity to manage both internal stakeholders and customer executives.
Strong relationship-building skills with the ability to engage decision-makers by understanding their business challenges and mapping them to Motive’s offerings.
Excellent communication skills for presenting, negotiating, and overcoming objections in a consultative environment.
Proven experience managing contract renewals and mitigating churn to drive revenue retention.

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Commercial Account Manager

Key skills