About this role
Role Overview
- Be the primary point of contact for customer requests, representing the Netherlands’ leading online retailer
- Listen to what drives our customers and provide solutions either by phone calls, emails, or chats
- Handle inquiries about product orders, payments and deliveries, as well as customer complaints
- Maintain high customer satisfaction
- Take the extra mile to engage customers
Requirements
- Native /near-native level in Dutch
- B2-level English skills
- Strong phone contact handling and active listening skills
- Ability to multitask, prioritize and manage time effectively
- Exceptional problem-solving and ability to respond to different types of characters
- Adaptive skills and team spirit
- European citizenship or work permit for Greece
Benefits
- Monthly salary 1300€ gross
- 150€ Monthly Performance Bonus
- 14 salaries per year
- Complete relocation support (flight ticket to Greece, 4-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)
- Full-time job (5 working days per week, 8-hour shifts)
- The best commissions in the market
- The possibility to learn with the best team
- Excellent career opportunity in a multinational industry leader