About this role

Manage and expand relationships with existing clients to drive retention and growth
Proactively identify upselling opportunities and collaborate with the sales team to maximize revenue
Understand client needs and provide customized solutions and support
Address client inquiries, resolve issues, and provide excellent customer service
Stay up-to-date with industry trends and market conditions
Collaborate with internal teams to ensure client satisfaction and successful implementation
Prepare reports and present updates on client performance and account metrics

Bachelor's degree in Business, Finance, or a related field
Proven track record in account management or sales within the financial services industry
Strong knowledge of the FX and CFD markets
Excellent relationship-building and communication skills
Ability to understand client needs and provide tailored solutions
Strong problem-solving and negotiation skills
Self-motivated and able to work independently
Proficient in Microsoft Office suite
Experience in the brokerage industry is a plus
Japanese speaker and able to understand English

Account Executive

Key skills