The Account Manager works within Client Services teams to support the Account Leads and execute direct mail fundraising programs on behalf of our clients.
The Account Manager works as a liaison between clients, vendors, and internal teams.
Account Managers ensure the timely and successful delivery of a wide variety of project management and client-facing duties.
Draft year-long fundraising schedules
Guide production management and design process for projects
Create and manage approval of project budgets
Create draft project strategies
Draft project list orders
Create package specs
Manage production vendors
Manage all project schedules and deliverables
Proof memos, strategy briefs, copy and art for clients

Minimum years of experience required: 4
In the following areas: project management, fundraising, advocacy, nonprofit, production management, or similar
Required experience & knowledge: Experience and comfort with working on multiple projects simultaneously
Working knowledge of Microsoft products (Word, Excel, PowerPoint, Outlook)
Demonstrated effective use of digital tools to manage internal and external workflow and communication (including email, chat, zoom, and online workflow tool)
Basic production knowledge
Desired but not required: Experience with nonprofit fundraising and/or advocacy

A starting salary range of between $60,000
$66,000, with performance evaluations and review of salary at least annually
Participation in our Employee Stock Ownership Program (ESOP), which allows every employee-owner to share in the growth and prosperity of the company
Employer-sponsored and paid core benefits: Health (multiple carrier options), Dental, Life Insurance, Short and Long-Term Disability, Employee Assistance Program (EAP), employer-matching FSA dollars
35% employer share of cost for dependent health insurance
Additional optional benefits with employee share of cost: Vision, Medical & Dependent Care FSA, Commuter benefits, Pet Care Plan
401(k) with automatic employer-sponsored contributions equal to 3% (“automatic” means there is no match—MWD contributes regardless of employee’s deferrals, and there is no vesting period)
Equalized profit sharing
Paid Time Off, including: 13 company holidays
Early release every Friday and on days preceding company holidays
Vacation time – starting at 15 days per year (increases over tenure)
Sick Leave – 1 day per month
Personal time – 3 days per year
Paid Parental Leave – 8 weeks
Volunteer Leave – 3 days per year
Philanthropic Fund with corporate match for employee charitable contributions, and other opportunities for staff-directed corporate donations
Access to industry conferences & professional development opportunities
A remote-first work environment with access to offices for local staff (Berkeley | DC)

Account Manager, Direct Mail

Key skills