Property Operations Coordinator – US Real Estate

Role Overview

• Own the entire leasing process: from handling inquiries and screening tenants to preparing and managing digital lease agreements.
• Serve as the main contact for all tenant needs, providing excellent and professional customer service.
• Skillfully coordinate smooth move-ins and move-outs, including inspections and security deposit returns.
• Oversee rent collection and professionally manage the eviction process when necessary, following all procedures.
• Receive, prioritize, and dispatch our maintenance team and vendors to resolve property issues.
• Coordinate property turnovers and minor renovations, creating schedules and ensuring they stay on track and within budget.
• Maintain perfectly organized digital files for all properties, tenants, and work orders in our property management software.
• Track all maintenance and project expenses, review invoices, and help us run a cost-efficient operation.

Requirements

• Proven experience as a Virtual Assistant in Property Management is essential.
• Your background must include both tenant relations and maintenance coordination.
• Confident in your ability to direct team members and manage vendors.
• Strong understanding of the US real estate rental process (leasing, tenant laws, etc.).
• Experience managing schedules, ordering materials, and tracking budgets.
• Comfortable working full-time on a US time zone schedule (graveyard shift).
• You must have your own reliable, high-speed internet connection and a quiet, dedicated workspace at home.

Benefits

• Work From Home
• Stable, Long-Term Role
• Direct Impact