Create, preserve, and grow relationships within a designated book of business through prospecting, sales calls, and rapport-building.
Maintain strong relationships with existing customers, understanding their business needs and providing additional Semrush Solutions to optimize growth.
Identify and close cross-sell/up-sell opportunities using the Semrush suite of products.
Deliver a value based selling experience to our customers based on automation and customer behavior.
Work with a CSM to ensure high customer retention within your book of business.
Meet or exceed the daily/weekly/monthly activities to reach targets (KPIs, such as number of calls, connections, demos, emails, etc.).
Work with a Product Specialist to introduce your book of business to and sell Semrush newest product offerings.
Efficiently reach out to 100% of your customer portfolio on a monthly basis.
Accurately forecast monthly sales and retention achievement to management.
Contribute feedback to the larger Semrush organization by utilizing strong analytical thinking, presentation, and problem-solving skills.
Requirements
Fluent English language (C1/C2)
Fluent local language of region supported
Bachelor's Degree/Equivalent in a related field
2 or more years of experience in an Account Executive role in IT
Excellent communication and interpersonal skills
Technically savvy and adaptable in a constantly changing environment
Ability to quickly master new technology
Knowledge of the internet and social media
A high degree of independent thinking and self-responsibility
Strong enthusiasm and positivity along with a commitment to creating excellent experiences
A growth mindset with the willingness to learn and develop professionally
Ability to work collaboratively within a team environment
Knowledge of Excel/Word/Google Docs/Gmail/Salesforce or CRM