Senior Commercial Manager – E-Commerce

Role Overview

• Oversees Hyperone’s website and mobile app from a commercial perspective, managing the full commercial scope including planning, category management, digital advertising, partnerships, and marketplace operations.
• Leads a team of 17 members, including 5 direct reports, to drive online growth, optimize product performance, and enhance digital revenue streams
• Set Commercial strategy for Hyperone digital business to drive growth and achieve goals set by Steering Committee
• Envision & Enable his/her commercial team team to deliver annual compelling commercial results
• Enable the Category team to increase listing %
• Agree on annual rebates/incentive programs with top vendors to enhance gross margin through annual contracts
• Collaborate with vendors through different initiatives to grow their brands/products
• Develop rate card for Hyperone App banners, features, SMS, etc to help vendors promote their brands/products
• Develop digital strategy to achieve App traffic goals through different digital channels such as influencers/bloggers, Affiliates or media buying with efficient ROAS
• Grow Hyperone's brands in different Marketplaces and acquire share within their landscape
• Develop & Maintain solid relationships with corporates to deliver their needs whether as office supplies or employees giveaways
• Maintain a strong alignment and internal collaboration within E-commerce different functions to enable synergy and growth accordingly
• Reviewing P&L on monthly basis and find opportunities for growth whether through new revenue streams, or less COGs
• Reporting to E-commerce Director on monthly & quarterly basis detailed business results VS budgets and develop mitigation plans (if needed)

Requirements

• ** Education:** Bachelor’s degree or higher in Business, Marketing, or a related field.
• Experience: Minimum of 10 years of overall business experience, with at least 2–3 years in e-commerce or marketplace management.
• Industry Background: Experience in retail or grocery sectors is highly preferable.
• Marketplace Knowledge: Previous experience managing or working with platforms such as Amazon, Jumia, Noon, or similar marketplaces is an advantage.
• Languages: Excellent command of Arabic and English, both written and spoken.
• Leadership: Proven ability to lead cross-functional teams and drive performance.
• Strategic Thinking: Strong capability to plan, execute, and align marketplace strategies with overall business goals.
• Communication: Excellent interpersonal and communication skills to engage effectively with internal teams, suppliers, and marketplace partners.
• Results Orientation: Focused, goal-driven, and able to deliver measurable outcomes in a fast-paced environment.
• Financial Acumen: Strong understanding of budgeting, forecasting, and profitability management

Benefits

• Attractive compensation package including a fixed salary and variable pay
• Social and medical insurance
• Collaborate with industry-leading tech talents
• Nurture your career in a dynamic growth culture