Set and drive the Account Management teams’ client retention and growth strategies
Responsible for multiple Issuer product offerings including accountability for client retention and growth through cross and upsell activities
Oversee Account Management team activities to achieve renewal and retention targets
Manage cross sell and upsell efforts of the Account Management team
Monitor and drive Account Manager performance against targets
Manage collaboration efforts of Account Management with the Account Executive and Specialist Leadership team
Achieve overall account team quota – R&E products
Coach and monitor Account Managers to achieve renewal, retention, and cross sell and upsell targets
Plan and manage the hiring, education, and training of new Account Managers
Build relationships internally and externally to help foster growth
Share client feedback received with leader team

Bachelor’s degree
Must have market experience with Issuers and Capital Markets
Extensive (10 years plus) sales management and selling experience required within a corporate environment
Knowledgeable of the sales and buy cycle of clients
Possesses and maintains requisite level of subject matter and industry expertise and knowledge
An inspirational leader who casts a vision that everyone rallies around
Change agent who fosters a connected environment and elevates team accountability, transparency, and collaboration to achieve productive sales results
Reputable leadership in prioritizing and driving inclusivity among existing, new, and acquired staff
Engages and develops team for optimal performance and to create a pipeline of “Ready for Next” talent
Known for attracting and recruiting diverse talent with new skillsets, technical knowledge, and the ability to swiftly execute ideas and proposals
Courage. The ability and willingness to undertake a difficult problem or challenge (e.g., renewals, retention, new products, etc.) and tackle the right way
Professional presence. The ability and willingness to communicate, assimilate, and apply new job-related information in a timely manner
Ability to travel 20% of the time.

Vice President, Account Management

Key skills