Senior Product Manager

Role Overview

• Owning one or more key product features within the Drug Information portfolio, guiding them from concept through delivery and adoption.
• Translating qualitative and quantitative customer insights into clear product requirements and prioritized roadmaps.
• Prioritizing product backlog, ensuring backlog is transparent and understood by stakeholders.
• Working closely with product development on execution of backlog items to ensure deliverables meet requirements.
• Partnering closely with Technology, Content, Commercial, and Clinical teams to deliver product releases that meet quality, usability, and performance standards.
• Responding to customer support issues and enhancement requests.
• Ensuring compliance with regulatory and data integrity requirements relevant to drug information systems.
• Engaging directly with pharmacists, clinicians, and health IT customers to deeply understand their workflows, challenges, and emerging needs.
• Maintaining awareness of market trends, competitive dynamics, and regulatory changes shaping the drug information landscape.
• Segmenting customers and identify opportunities to tailor product features for specific user groups or markets.
• Supporting the development of product vision and strategy aligned with Elsevier’s Clinical Solutions objectives.
• Using data-driven insights and KPIs to track adoption, engagement, and customer value.
• Developing and communicate business cases for investment, grounded in commercial and clinical impact.
• Working with Product Marketing and Commercial teams to prepare go-to-market materials and enable successful launch and adoption of new features.
• Collaborating with internal stakeholders across Technology, UX, Operations, and Customer Success to ensure smooth execution and continuous improvement.
• Serving as a key liaison for feedback loops—both gathering insights from customers and sharing product direction internally.

Requirements

• Have 6-8 years of experience in product management and/or healthcare technology.
• Proven success delivering products users love, ideally in clinical or health system contexts.
• Strong cross-functional leadership and stakeholder management skills.
• Familiarity with healthcare data standards (FHIR, HL7, SNOMED, RxNorm, etc) and analytics tools/platforms.
• Experience with the use of product management tools including Jira and Aha! is a plus.
• Prior use of Aha! is a plus
• Experience applying AI/ML or GAI to product management is a strong plus.
• Bachelor’s degree required; advanced training or experience in informatics, health tech, or healthcare delivery preferred. Clinical background also a plus.

Benefits

• Comprehensive, multi-carrier program for medical, dental and vision benefits
• 401(k) with match and an Employee Share Purchase Plan
• Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice