Key skills
Communication
About this role
Role Overview
- Greet our guests with warm welcome, exuding confidence and knowledge about the product
- Exhibit active listening and ability to ask high value follow up questions
- Infuse brand and product knowledge to suggest and showcase products
- Collaborate with the guest to offer styling advice and suggest add-ons to create a complete look
- Use interpersonal savvy to interpret visual cues and overcome objections
- Think creatively and suggest multiple ways and occasions to wear our products
- Guide the guest to purchase decision and facilitate check-out through relationship development and exhibiting product knowledge ensuring a seamless process
- Reinforce and celebrate the guest’s choices and invite them to shop again soon
Requirements
- Professional selling skills and exceptional interpersonal and communication skills
- Prior experience in a similar retail environment
- Proactive ability to multi-task and prioritize
- Works well in a team environment
- Available to work store schedule, as needed, including evenings and weekends
- Standing for extended periods of time
- Able to safely lift boxes up to 40 pounds
- Comfortable climbing ladders
Benefits
- Health benefits (medical, dental, vision)
- Life insurance and disability insurance
- 401(k) savings plan
- Paid time off for wellness needs and vacations