Key skills
CommunicationSales
About this role
Role Overview
- Determines type of merchandise desired by becoming familiar with products sold and utilizing vendor catalogs and other reference materials
- Utilizes Eclipse program for pricing structure and order entry
- Prepares cash or charge sales tickets with required ID and processing information in a timely manner
- Follows up with all specific record keeping requirements
- Estimates date of delivery based on knowledge of company delivery schedule
- Pulls and loads customer materials as necessary
- Handles difficulties with customers and coworkers with diplomacy and seeks assistance from management when needed
- Resolves customer order problems and complaints promptly
- Describes/demonstrates products using samples or catalogs showing features and benefits
- Sells and promotes branch and company-wide special promotions as directed
Requirements
- Effective interpersonal communication skills
- Ability to perform math functions associated with the job such as addition, subtraction, multiplication and division in all units of measure, using whole numbers, common fractions and metric scales
- Ability to calculate amounts such as discounts, interest and commissions
- Ability to read and interpret documents such as safety rules, technical or general business publications
- Basic computer skills including Microsoft Office products
- Basic electrical product knowledge
- Six months or more of related experience
- High school diploma or equivalent
- Manual dexterity for handling small parts
- Ability to lift up to 30 pounds
Benefits
- Healthcare plans
- Dental & vision
- Paid time off
- Paid parental leave
- 401(k) retirement savings with company match
- Professional and personal development programs
- Opportunity to become a shareholder
- Employer-paid short
- and long-term disability
- Employer-paid life insurance for spouse and dependents
- Robust wellness program
- Gym reimbursement
- Employee Assistance Program (EAP)