Overseeing the Named Partner Team while collaborating closely with the Regional Sales Teams to identify key market focus partners and drive channel strategy.
Building the Go To Market business plans with the identified focus partners and the Five9 Sales Teams
Aligning the regional sales organizations with relevant partners through targeted demand generation and alignment activities
Driving internal resources to provide partner enablement activities such as co-marketing, events, trainings, networking, etc.
Providing regional executive alignment with key partners and stakeholders
Aligning yourself internally with quota bearing Five9 sales executives and sales leadership to drive toward a common strategy and achievement of goals
Assisting sales and partners with any issues or conflicts that may arise during opportunity registration or during the field engagement process
Tracking forecasting and sales process alignment to ensure progression of opportunities to closure
Assist with building marketing plans and managing budget for the region
Coordinate and collaborate with cross-functional teams (including SE organization, product marketing, sales, marketing, operations, etc.) to deliver a world class experience for partners
Tracking and holding the partners and the stakeholders accountable to agreed upon goals
Spearheading regular cadence meetings to manage and track progress
Travel is required for regional coverage of partner meetings, events, networking, etc.

5+ years of technology sales and channel sales experience
Experience selling Contact Center as a Service preferred BA or BS degree preferred in a technical, business or related field
Experience building and managing multiple partner relationships
Experience within the Master Agent community of partners preferred
Understanding of the partner landscape within the region
Understanding of opportunity qualification, running a deal cycle and forecasting
Knowledge of the competitive landscape
Ability to recruit, develop and build Go To Market plans with top partners in the region
Ability to work within a fast-paced and dynamic environment
Interface at all organizational levels maintaining strong working relationships across cross-functional teams
Exceptional verbal and written communication skills
Extremely strong organizational and time management skills
Willingness to go above and beyond to be successful.

Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
Short & Long-Term Disability
Basic Life Insurance
401k saving plan with employer matching.
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
Generous employee stock purchase plan.
Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

Director, Channel Sales

Key skills