Completion and maintenance of functional roadmaps through collaboration with business leaders and functional leaders, review of vendor release and roadmap materials.
Scoping, planning, and execution of approved application enhancement projects, and requests for configuration changes.
Development and implementation of EI Platform specific system support specifications and procedures in accordance with QTS Security and Data Governance standards.
Managing the completion of Tier 2 and Tier 3 escalated support cases for EI Platforms.
Proactively working with business leaders to continuously improve processes, increase automation and efficiently using our technology to allow for seamless scaling of the business.

Bachelor’s degree in Information Systems, Computer Science, Business Administration or equivalent professional experience
Ten or more years of progressive IT experience, preferably in Information Systems-focused roles
Five or more years of experience with Enterprise Integrations systems
Two or more years of people management experience, including cross-functional and third-party providers.
Experienced in Information Technology project management methodologies, has successfully completed a variety of Information Technology enhancement projects utilizing different project delivery models.
Prior experience working in the data center industry
Experience leading teams supporting Enterprise Integrations Platforms (Mulesoft, Boomi, etc.)
Experience leading teams working in Agile development framework.
Experience leading teams with Palantir or ontology based platforms

Director, Enterprise Integrations

Key skills