Execute multi-channel marketing campaigns in Braze, including email, push notifications, in-app messages, and SMS
Translate campaign briefs into live configurations, ensuring audience setup, timing, content, and tracking are correct
Conduct pre-launch QA to catch errors in copy, design, segmentation, or disclosure requirements
Partner with Analytics and Data teams to validate audience logic and campaign incrementality setups
Manage campaign delivery timelines and communicate trade-offs when new requests impact existing commitments
Flag incomplete or incorrect campaign inputs and work with stakeholders to resolve before launch
Use Jira to track campaign requests, surface blockers, and maintain clear status communication
Support urgent or time-sensitive communications, including incident-related customer outreach
Contribute to process improvements that increase throughput, reduce errors, and improve stakeholder clarity
Requirements
3–5 years of experience in marketing operations, lifecycle marketing, CRM, or similar execution-focused marketing roles
Strong hands-on experience with Braze, including campaign setup, audience segmentation, A/B testing, and integrations with data systems
Demonstrated attention to detail with a track record of launching error-free customer communications
Ability to work with data tools such as Snowflake or similar platforms to validate audience queries and attributes
Clear, proactive communicator who flags incomplete information and potential risks before they become issues
Proven ability to manage competing priorities and deliver on committed timelines
Experience working in cross-functional environments with Marketing, Analytics, Product, and Engineering teams
Benefits
Competitive compensation and equity packages
Leading configured work computers of your choice
Flexible paid time off
Fully covered, high-quality healthcare, including fully covered dependent coverage
Additional health coverage includes access to One Medical and the option to enroll in an FSA
20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity