Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers
Assist in the attainment of established sales goals including market share objectives in prescribed territory
Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes
Guide and assist surgeons in the operating room through their clinical and product knowledge
Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products
Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation
Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders
Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels
Prepare sales reports and documents as required
Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability
Ensure all promotional materials are maintained in a presentable manner
Ensure DePuy Synthes Services and offering meet highest quality standards
Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions
Differentiate DPS’s products versus competition by providing the customer unique insights
Requirements
Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience
Minimum of 4 years of professional and/or related experience
Recently transitioned from Active Military Duty
The ability to work in a lab/operating room environment
A valid driver's license issued in the United States
The ability to travel which may include weekend and/or overnight travel
Residence in or willingness to relocate to the posted territory
Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required
A qualified candidate will be efficient, organized, self-motivated, positive and pro-active
Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred