Support retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment
Develop skills in customer interaction, digital tool usage, and service plan recommendations
Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
Build product knowledge and demonstrate technology solutions

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment (Preferred)
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)
Competitive drive and proven ability to succeed in a fast-paced sales environment (Required)
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues (Required)
Effective at balancing customer needs and performance goals (Required)
At least 18 years of age
Legally authorized to work in the United States

Mobile Associate – Retail Sales

Key skills