Own driver-perceived performance across mobile app + backend systems.
Partner with engineering to identify systemic bottlenecks and failure modes.
Define and maintain core LMD journeys and state models.
Ensure failures are understandable at the journey level, not just at the service or app level.
Establish a clear error taxonomy mapped to journeys, ownership, and SOPs.
Drive end-to-end correlation between Spark app events and backend services.
Develop and own comprehensive product roadmaps, ensuring alignment with business goals and customer needs.
Lead cross-functional collaboration with stakeholders to secure resources and drive product strategy execution.
Communicate effectively with various teams to influence and build consensus.

Option 1: Bachelor’s degree in computer science, engineering, or related area and 9 years’ experience in product management.
Option 2: 11 years’ experience in product management or related area.
Experience managing platform products and APIs within complex technical environments.
Proven experience working with real-time, stateful, or high-availability systems (e.g., logistics, marketplace, delivery, mobility).
Strong technical fluency — comfortable discussing APIs, eventing, latency, consistency, and failure modes.
Experience owning non-functional requirements (performance, reliability, scalability).
Demonstrated ability to lead through ambiguity and cross-team dependencies.
Deep understanding of customer needs, journey mapping, and process optimization to enhance product value.
Knowledge of Agile methodologies and modern product development lifecycles.
Ability to communicate complex concepts clearly.
Proven expertise in product strategy development and execution, including roadmap creation and MVP delivery.
Strong stakeholder management skills with the ability to influence and align cross-functional teams.

Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Principal Product Manager, Last Mile Delivery

Key skills