Supervise and mentor a team of Project Managers dedicated to different portfolios of accounting firms across various regions of France
Ensure each Project Manager has the resources needed to meet their individual objectives and contribute to the jointly established overall goals with Sales
Define and implement a global relationship management strategy with firms according to typologies to support rollout
Maintain smooth and effective communication between the Project Management team and other departments
Serve as the primary contact for client escalations and ensure timely resolution of issues
Identify process optimization opportunities within the Project Management team with support from our Ops team
Implement improvements to increase operational efficiency and customer satisfaction
Provide ongoing training to Project Managers to strengthen their client relationship management skills and industry knowledge
Encourage professional development within the team
Establish reporting mechanisms to track individual and team performance and share insights with other teams
Use data to make informed decisions and adjust strategies as needed.
Requirements
Speak English (level will be evaluated and is appreciated depending on the department you apply to)
Enjoy working in a constantly changing environment
Make collaboration a priority within your team and with other stakeholders
Have the perspective to prioritize high-impact business actions in your daily activities
2+ years of team management experience, including managing remote teams
Interest in technology
Strong critical and analytical thinking, excellent interpersonal skills. Energetic and persuasive, you enjoy challenges and are results-oriented
Want to join a close-knit team that values proximity and knowledge sharing while collaborating with people from diverse backgrounds
Looking for a stimulating work environment at a recognized, fast-growing company.
Benefits
One of the market's best health plans (Alan Blue and Alan Mind)
Meal vouchers (Swile card)
Between 6 and 12 additional RTT days on top of 5 weeks of paid vacation
Opportunity to improve your English via Busuu
Monthly stipend for all Pennylaners to support working from home or coworking spaces
Easy access to our offices, a few minutes from Saint-Lazare in the heart of Paris
An allocation of BSPCE equity
Access to 8,000 gyms across France and over 300 wellness activities via our partner Gymlib
A Mac
We play many sports together and value regular company events such as Tech Days and our annual company retreat.