Understands organizational objectives and makes decisions that align with Company priorities.
Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; and creates personal sales and clienteling strategies in partnership with the management team.
Creates short
and long-term strategies to achieve personal metrics and performance goals.
Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity.
Represents Coach as a brand ambassador.
Demonstrates Coach’s Selling and Service expectations at all times.
Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics.
Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers.
Creates positive impressions with customers by bringing best self to work through attire consistent with Coach’s Guide to Style.
Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition.

1-3 years of previous sales experience, preferably in a luxury retail service environment.
Possesses current knowledge of fashion trends and competition in the marketplace.
High school diploma or equivalent; college degree preferred.
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Ability to execute at a fast pace.
Ability to communicate effectively with customers and team.
Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.

Sales Associate III

Key skills