Use SalesForce.com to generate quotes, track opportunities and process orders
Promptly responding to internal and external inquiries
Suggest creative pricing and payment solutions balancing customer need and pricing policies
Serve as a liaison between Customers, Vendors, and GuidePoint outside Sales Executives
Develop and retain Product and Industry knowledge, Vendor Resources, and GuidePoint Security Service offerings
Develop and maintain relationship with GuidePoint key Vendors and Customers
Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy
Leverage resources and relationships to bring Value to Customers
Serve as a liaison between GuidePoint outside Account Executives, Accounting and Contracts Departments to process and track orders
Work with the team to analyze information and make decisions that benefit GuidePoint Security
Demonstrate the ability to manage multiple tasks with shifting priorities and tight deadlines
Work closely with other GuidePoint teams to better streamline processes and information as well as ensuring we are delivering to customers on what they need

High School Diploma or GED required
Associate Degree or equivalent from two year college or technical school preferred
Must be self motivated
Must have outstanding attention to detail and commitment to follow-through
Technical sales/support and outbound calling experience preferred
Ability to work well with a team
Prior experience in Customer Relationship Management (CRM) software required. Experience with SalesForce.com preferred
Strong ability to multitask
An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a must
Solid Math skills with the ability to calculate margins/discounts, and percentages required
Must be open to receiving constructive feedback and applying it to improve their results
Demonstrates good judgment in analyzing information to make decisions that benefit GuidePoint Security
Strong written and verbal communication skills. Ability to communicate clearly and concisely via email, phone, and written documents
Intermediate level experience with Microsoft Office and Internet Navigation
Ability to work flexible work schedule required

Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options)
Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
12 corporate holidays and a Flexible Time Off (FTO) program
Healthy mobile phone and home internet allowance
Eligibility for retirement plan after 2 months at open enrollment
Pet Benefit Option

Sales Operations Specialist – SLED

Key skills