Own and continuously improve the product operating system for GDX.
Manage the launch readiness and structured execution of key programs, managing content operations, and driving alignment across business functions.
Partner with Product Leadership to scale consistent ways of planning, measuring, and launching products.
Identify inefficiencies, propose and implement process improvements, and normalize best practices across teams.
Ensure consistency in how products move from ideas to discovery, delivery, launch, and learning.
Run multiple Product Ops programs simultaneously: launch readiness, quarterly roadmap readouts, and special projects as assigned by leadership.
Facilitate product launch readiness including product messaging, stakeholder alignment, and risk management.
Measure post-launch adoption and outcomes and close the learning loop with teams.
Own and improve content operations to support product discovery, adoption, and engagement across digital platforms.

At least 3 to 5 years of experience in Product Management, Product Operations, Strategy, or Platform Operations.
Strong understanding of digital product development, discovery, and delivery practices.
Strong analytical (quant and qual) skills and the ability to translate data into actionable insights.
Experience in establishing processes to support product development.
Proven ability to influence without authority across cross-functional and senior stakeholders.
Experience leading and overseeing multiple critical projects simultaneously, focusing on actionable solutions and driving initiatives forward.
A pragmatic mindset to problem-solving with a ‘can do’ mentality to address underlying challenges effectively.
Comfort operating in ambiguity and turning complex problems into simple, repeatable systems.
A bias for action, including balancing trade-offs, a willingness to “roll up your sleeves” and do what it takes to get things done.
Strong written and presentation communication skills.

Product Operations Manager

Key skills