Function as manager on duty, driving sales by maximizing overall store productivity and building customer relationships.
Cultivate personalized coffee experiences by using storytelling to share knowledge of coffee and sustainability practices.
Act to influence and inspire a team to drive sales and service performance through coaching and training.
Ensure store standards are maintained; cleanliness, visual merchandising, and operational tasks.
Actively seek and provide feedback, build strong relationships with colleagues, and thrive in a collaborative team setting.

2+ yrs. experience in driving sales and leading a team in a high-volume retail environment.
Patience for day-to-day challenges and resourceful in troubleshooting on the spot.
Effective communication, time management and analytical skills.
Punctual and available to work open and closing shifts, weekends, and holidays.

Competitive pay – Plus quarterly bonus for achieving team sales and service goals.
Growth and Development – At Nespresso, you have an opportunity to build a career that aligns with who you are.
Caring Culture – Nespresso is known for a culture that inspires you to be, feel and do your best.
Purposeful work – As a B Corp we view coffee as a force for good.
Performance-based incentives.
Free Nespresso machine and coffee product allowance.
401k with Company match.
Educational reimbursement.
Health and mental wellness programs.
DE&I resource groups.
Commuter benefits.
Pet adoption reimbursement.
Employee recognition program.
Discounts at over 2,000 companies.

Retail Sales Supervisor

Key skills